Return & Refund Policy

At 【请替换：店铺名称】, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return under the conditions outlined below.

Return Period

Return requests must be submitted within 30 calendar days from the date you receive your order.

Return Requirements

To qualify for a return, items must meet all the following conditions:

The product is unused and in its original condition.
All original packaging and accessories are included.
The item shows no signs of damage or wear caused after delivery.
The return item is in a condition that allows for inspection.

Returns that do not meet these requirements may be rejected.

Items Not Eligible for Return

The following types of products are generally not eligible for return:

Customized or personalized items.
Digital products or downloadable content.
Gift cards.
Clearance or final sale merchandise.
Items showing excessive wear or misuse.

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect due to our error. Shipping fees are calculated and displayed at checkout for your order.

Refund Process

After we receive and inspect your return (processing time: 1-2 business days), we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5-7 business days. Please note that your bank or credit card company may take additional time to post the refund.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please keep all original packaging and contact us immediately at 【请替换：客服邮箱】 so we can resolve the issue promptly.